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Ordering & Payment

When you are considering purchasing a new dog training, bark control or pet containment system we recommend contacting our staff who will assist you to select the right type of unit for your requirements and dog. At this time we ship to Australia and to Australian Territories only.

How do I order?

  • Directly by telephone on 1800 688 221
  • Via our secure online ordering system.
  • By Email on the Email link. State the selected product name & code number. Include your postal address and your telephone number and we will contact you to arrange payment.
    OR email address: info@animaltrainingsystems.com.au
  • By Fax on 07 3899 1740: State the selected product name & code number. Include your postal address and your telephone number and we will contact you to arrange payment.
     

What payment methods do you offer?

 
All prices are inclusive of GST.
  We accept payment by:

  • Cash on Delivery (COD): Your product is sent to your nearest Post office. You will receive a notification card in the mail to collect and pay for your goods. They will then forward payment to us. The Post Office fee for this service is currently $13.35 plus the regular postage charge. Payment can be made by Cash or Eftpos. Please call us to order your product.
  • Cheque: Please contact us for shipping costs. Order will be shipped once funds have cleared in our account. Your cheque should be made out to: Animal Training Systems
  • Credit Card: Visa and Mastercard. Please Note: Animal Training System does not see or handle any credit card information. Animal Training Systems utilises the ANZ Gateway to securely handle all credit card information.
  • Direct Deposit: Call us on 1800 688 221 for our bank account details and shipping costs. Order will be shipped once funds have cleared in our account.
  • Paypal
  • Post Office Money Order: Please contact us for shipping costs. Your money order should be made out to Animal Training Systems

Mailing address for Cheques and Money Orders: Animal Training Systems
                                                                       PO Box 153
                                                                       Margate Beach.
QLD 4019                                                         

Several times a year we travel away from Brisbane to exhibit at Queensland Field Days and Agricultural Shows so please call if sending a cheque or money order so we can advise you of the dates when we will be away as our Post Box will not be cleared until our return. If we are travelling to a show in your area you might like to select your product in person.

When will my order be dispatched?

Your order will be processed and dispatched within 2 business days. In the event of any unforseen problems we will contact you for your instructions. Once your order has been sent you will receive an email confirmation with the Australia Post tracking number. Check the progress of your delivery on auspost.com.au and follow the "Track your item " link on homepage. Allow 3-7 working days for Parcel Post delivery (mail times to rural areas and W.A may be longer.  Please contact us if you need your order urgently to arrange Express Post delivery.

Please take extra care when completing your delivery details on our website. Animal Training Systems assumes no responsibility for incorrectly addressed orders.

Visa, Mastercard, COD and Paypal ensure the fastest possible dispatch times as we do not have to wait for funds to clear.

Please refer to Shipping for more details.