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The Warranty period for a product is shown on the individual product page.
Please call us on 1800 688 221 for further instructions if you have a Warranty or Guarantee enquiry.
All repair work is carried out in Australia for the convenience of our customers. DT Systems products purchased outside of Australia are not covered by our warranty, but we are happy to give you a quote for product servicing.
Many of our products carry a Performance Guarantee, this will be indicated on the individual product page when it is included.
This Guarantee is offered on a joint liability basis whereby the purchaser agrees to follow all instructions for use and training guidelines as outlined in the product manual.
If the product does not perform satisfactorily it may be returned under the following conditions:
In no event shall Animal Training Systems be liable for any direct, indirect, punitive, incidental, special or consequential damages, or any damages whatsoever arising out of or connected with the use or misuse of our products, website or services.